Competency of Set Analysis in CRM Closed Loop Marketing Tatsuo Oba   View Paper (PDF)   Return to Applications BIBTEX @inproceedings       {DBLP:conf/er/Oba01,   author    = {Tatsuo Oba},    booktitle = {ER},    title     = {Competency of Set Analysis in CRM Closed Loop Marketing.},    pages     = {604-606},    year      = {2001},    url       = {db/conf/er/er2001.html#Oba01},    ee        = {http://link.springer.de/link/service/series/0558/bibs/2224/22240604.htm},    crossref  = {conf/er/2001},    bibsource = {DBLP, http://dblp.uni-trier.de}  } ©2004 Association for Computing Machinery