Towards Adaptive Workflow Systems, CSCW-98 Workshop Report.

@article{DBLP:journals/sigmod/BernsteinDK99,
  author    = {Abraham Bernstein and
               Chrysanthos Dellarocas and
               Mark Klein},
  title     = {Towards Adaptive Workflow Systems, CSCW-98 Workshop Report},
  journal   = {SIGMOD Record},
  volume    = {28},
  number    = {3},
  year      = {1999},
  pages     = {7-8},
  ee        = {db/journals/sigmod/BernsteinDK99.html, http://www.acm.org/sigmod/record/issues/9909/bernstein.pdf},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

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References

[Grudin, 1994]

Jonathan Grudin: Groupware and Social Dynamics: Eight Challenges for Developers. Commun. ACM 37(1): 92-105(1994) BibTeX