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Sally Jo Cunningham

Papers on DiSC'02


An ethnographic study of technical support workers: why we didn't build a tech support digital library

Publications


Note: Links lead to the DBLP on the Web.

Sally Jo Cunningham

14 Malika Mahoui , Sally Jo Cunningham: Search Behavior in a Research-Oriented Digital Library. ECDL 2001 : 13-24

13 Te Taka Keegan , Mark D. Apperley , Sally Jo Cunningham, Ian H. Witten : The Niupepa Collection: Opening the Blinds on a Window to the Past. ICHIM (1) 2001 : 347-356

12 Sally Jo Cunningham, Chris Knowles , Nina Reeves : An ethnographic study of technical support workers: why we didn't build a tech support digital library. JCDL 2001 : 189-198

11 Mark D. Apperley , Sally Jo Cunningham, Te Taka Keegan , Ian H. Witten : NIUPEPA: a historical newspaper collection. CACM 44 (5): 86-87 (2001)

10 Sally Jo Cunningham: Report on the 5th European Conference on Digital Libraries, ECDL 2001. D-Lib Magazine 7 (10): (2001)

9 Gordon W. Paynter , Ian H. Witten , Sally Jo Cunningham, George Buchanan : Scalable browsing for large collections: a case study. ACM DL 2000 : 215-223

8 Malika Mahoui , Sally Jo Cunningham: A Comparative Transaction Log Analysis of Two Computing Collections. ECDL 2000 : 418-423

7 Steve Jones , Sally Jo Cunningham, Rodger J. McNab , Stefan J. Boddie : A transaction log analysis of a digital library. Int. J. on Digital Libraries 3 (2): 152-169 (2000)

6 Ian H. Witten , Rodger J. McNab , Steve Jones , Mark D. Apperley , David Bainbridge , Sally Jo Cunningham: Managing Complexity in a Distributed Digital Library. IEEE Computer 32 (2): 74-79 (1999)

5 Steve Jones , Sally Jo Cunningham, Rodger J. McNab : Usage Analysis of a Digital Library. ACM DL 1998 : 293-294

4 Steve Jones , Sally Jo Cunningham, Rodger J. McNab : An Analysis of Usage of a Digital Library. ECDL 1998 : 261-277

3 Ian H. Witten , Craig G. Nevill-Manning , Rodger J. McNab , Sally Jo Cunningham: A Public Library Based on Full-text Retrieval. CACM 41 (4): 71-75 (1998)

2 Rodger J. McNab , Lloyd A. Smith , Ian H. Witten , Clare L. Henderson , Sally Jo Cunningham: Towards the Digital Music Library: Tune Retrieval from Acoustic Input. Digital Libraries 1996 : 11-18

1 Ian H. Witten , Sally Jo Cunningham, Mahendra Vallabh , Timothy C. Bell : A New Zealand Digital Library for Computer Science Research. DL 1995 : 0-




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