Workflow View Based E-Contracts in a Cross-Organizational E-Services Environment Dickson K. W. Chiu, Kamalakar Karlapalem, Qing Li, and Eleanna Kafeza Return to Volume 12, Number 2/3, Sep/Nov 2002 Abstract In an e-service environment, workflow involves not only a single organization but also a number of business partners. Therefore, workflow inter-operability in such an environment is an important issue for enacting workflows. In this article, we introduce our approach of using workflow views as a fundamental support for E-service workflow inter-operability and for controlled visibility of (sub-)workflows by external parties. We discuss various aspects of a workflow view, and their semantics with example usage. Furthermore, we develop a contract model based on workflow views and demonstrate how management of e-contracts can be facilitated, with an Internet start-up E-service inter-organization workflow example. DiSC'03 © 2003 Association for Computing Machinery