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Note: Links lead to the DBLP on the Web. Ron Hoory Gilad Mishne , David Carmel , Ron Hoory, Alexey Roytman , Aya Soffer : Automatic analysis of call-center conversations. CIKM 2005 : 453-459 1 [ 1 ] 2 [ 1 ] 3 [ 1 ] 4 [ 1 ] ![]() ©2006 Association for Computing Machinery |