Tilmann F. W. Bruckhaus Papers on DiSC'06 Predicting Software Escalations with Maximum ROI Publications Note: Links lead to the DBLP on the Web. Tilmann F. W. Bruckhaus Charles X. Ling , Shengli Sheng , Tilmann F. W. Bruckhaus, Nazim H. Madhavji : Predicting Software Escalations with Maximum ROI. ICDM 2005 : 717-720 Tilmann F. W. Bruckhaus, Nazim H. Madhavji , Ingrid Janssen , John Henshaw : The Impact of Tools on Software Productivity. IEEE Software 13 (5): 29-38 (1996) Rudolf K. Keller , Richard Lajoie , Nazim H. Madhavji , Tilmann F. W. Bruckhaus, Kamel Toubache , Won-Kook Hong , Khaled El Emam : A Comprehensive Process Model for Studying Software Process Papers. ICSE 1993 : 78-88 Nazim H. Madhavji , John E. Botsford , Tilmann F. W. Bruckhaus, Khaled El Emam : Quantitative Measurements based on Process and Context Models. Experimental Software Engineering Issues 1992 : 67-72 1 [ 1 ] 2 [ 1 ] [ 2 ] 3 [ 3 ] 4 [ 2 ] 5 [ 3 ] 6 [ 2 ] 7 [ 2 ] 8 [ 4 ] 9 [ 1 ] [ 2 ] [ 3 ] [ 4 ] 10 [ 4 ] 11 [ 2 ] ©2006 Association for Computing Machinery