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Task difficulty in information searching behavior: expected difficulty and experienced difficulty


Jeonghyun Kim

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Abstract

The purpose of the work is to better understand the issue of task difficulty from the perspective of the user. To investigate the relationship between task difficulty and information searching behavior, two types of task difficulty are considered: expected difficulty and experienced difficulty. Information searching behavior was observed via time spent, pages viewed, pages saved, search efficiency and the number of query reformulations.

BIBTEX


 1   Campbell, D. J. (1988). Task complexity: A review and analysis. Academy of Management Review, 13, 40--52. 2   Diane Kelly , Colleen Cool, The effects of topic familiarity on information search behavior, Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries, July 14-18, 2002, Portland, Oregon, USA},



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